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What is DERHOTEL?

DERHOTEL has since 2004 been the hotel reservation portal of DERTOUR Deutschland GmbH, based in Frankfurt. Business travellers as well as private travellers can book their hotel accommodation directly on DERHOTEL. Besides hotels of well-known chains also small, privately managed hotels and guesthouses are part of our portfolio. This makes it possible for us to find a suitable accommodation for everyone.

DERHOTEL is a product of DERTOUR Group in Frankfurt. So you can be sure that your booking will be handled by a reputable, renowned partner.

By integrating selected Booking.com accommodation on our online hotel platform DERHOTEL, from now on around 1 million accommodations are available for you.

FAQs

FAQs - Frequently asked questions

We are trying to answer all questions that may arise here. If you still find your questions unanswered, please send us an e-mail or call us. We will answer your question as soon as possible. You can find our contact details here.

1. Questions about Reservations

1.1 Will I receive a booking confirmation?close
1.2 On how short of notice can I book a hotel?close
1.3 What regulations must I observe upon arrival and departure?close
1.4 Are the prices for double rooms per person or per room?close
1.5 Are taxes included in the prices?close
1.6 Is breakfast included in the prices?close
1.7 How can I cancel a reservation?close
1.8 Can reservations be cancelled free of charge?close
1.9 Are EC cards accepted?close
1.10 Is it possible to book rooms without a credit card?close
1.11 Who can I turn to for technical problems with the web site?close
1.12 Can I change reservations?close
1.13 Can I simultaneously book multiple rooms?close

2. Payment

2.1. How can I pay for my reservation?close
2.2.When will my credit card be debited?close

3. Security and Technology

3.1. Are the data that I give you secured?close
3.2. What are cookies?close